Insurance – Transformation Program
The CEO of IAG’s Australian Direct Insurance businesses, initiated an organisation wide transformation program to support its growth strategy. Frazer Walker assisted in the set up of this portfolio and…
Government – Customer Interaction & Channel Strategy
While recent benchmarking demonstrated the relative cost effectiveness of the customer service operations at this government owned water utility, there was a strong need to improve quality, consistency and speed…
Government – Strategic Business Transformation Program
The ABC engaged Frazer Walker to implement a strategic business transformation program ahead of expected budget reductions and to pave the way for efficiency and productivity gains. The three divisions…
Life Insurance – Core System Review
Frazer Walker was asked to review the core policy administration system for this leading life insurer, to provide an independent view on the business risks and options available on the…
Government – Program Assurance for TfNSW Rail Operations Centre
Frazer Walker assisted TfNSW as their independent program assurance partner, in their successful implementation of the new Rail Operations Centre in Sydney. This now forms a critical part of the…
Banking – Core Banking Systems Strategy
Frazer Walker helped this customer focused Mutual Bank to undertake its strategic core banking system review to meets the organisation’s long-term business needs as part of the broader IT Strategy…
General Insurance – Rating Engine Systems Selection
This Australian Direct Insurer engaged Frazer Walker for our specialist knowledge of the Insurance Systems market and our vendor independence, to run the market evaluation and business case development for…
General Insurance – Pricing Strategy Program
Frazer Walker were engaged by IAG to set up and deliver the Transformation Program to implement their ambitious strategy to become world best practice in both technical and commercial pricing…