Government – Agile Business Operating Models
The Director of Transport Planning and Analytics engaged Frazer Walker to help transform the operating model to a customer focused and responsive provider of services to the broader TfNSW cluster…
Government – Independent Program Assurance
NSW eHealth engaged Frazer Walker as its independent assurance partner across the enterprise IT Infrastructure Portfolio. This program is a critical enabler for eHealth’s strategy for a digitally enabled and…
Government – Enterprise Wide ICT Strategy for the ABC
Frazer Walker was engaged by the CIO to assist the ICT Steering Committee (Chaired by the ABC Managing Director) to develop a comprehensive and consistent information and communication technology strategy…
Government – Customer Interaction & Channel Strategy
While recent benchmarking demonstrated the relative cost effectiveness of the customer service operations at this government owned water utility, there was a strong need to improve quality, consistency and speed…
Government – Strategic Business Transformation Program
The ABC engaged Frazer Walker to implement a strategic business transformation program ahead of expected budget reductions and to pave the way for efficiency and productivity gains. The three divisions…
Government – Program Assurance for TfNSW Rail Operations Centre
Frazer Walker assisted TfNSW as their independent program assurance partner, in their successful implementation of the new Rail Operations Centre in Sydney. This now forms a critical part of the…
Technology – Transformation of IT Operating Model from whole of IT outsource
Frazer Walker helped Energy Australia to transition from a large whole of IT outsource to a best of breed model, rebuilding the internal IT function to perform the role of…