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Government – Independent Program Assurance

NSW eHealth engaged Frazer Walker as its independent assurance partner across the enterprise IT Infrastructure Portfolio. This program is a critical enabler for eHealth’s strategy for a digitally enabled and integrated health system

The Challenge

To provide independent program assurance across a complex set of programs, delivering the future IT infrastructure to support eHealth’s strategy.

Our Work

Working with the Sponsors and ePMO, our assurance team combined depth of experience in the management of large complex programs, with specific expertise in the implementation of IT Infrastructure and the management of technology vendors and integrators. Programs assured included:

  • The Health Wide Area Network (HWAN) – delivering a statewide network to support statewide services and applications
  • Statewide Infrastructure as a Service (SWIS) – to consolidate all NSW Health email and directory services to a single platform
  • The Conferencing, Collaboration and Wireless Program (CCW)

The Outcome

Our assurance role provided independent advice to the program sponsors and teams on how the programs were being managed, combined with pragmatic recommendations on corrective actions to mitigate risk and improve program delivery.
At a portfolio level, we were able to help the ePMO and Infrastructure Portfolio owner to identify systemic issues and recommendations to improve the overall approach to the portfolio


For more information please contact Nick Careless, Phone: +61 410 640 993, Email: